Privacy Policy

Last updated: 10 May 2026

Golden City Window Cleaning respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or request a quote.

1. What we collect

We may collect personal information such as your name, phone number, email address, suburb, property details, and any other information you choose to provide when you submit a form, request a quote, call us, or communicate with us.

2. How we collect it

We collect information directly from you when you fill out a contact or quote form, call, email, or message us, or interact with our website or advertising forms. We may also collect limited technical information such as your IP address, browser type, and device information for website security, analytics, and performance purposes.

3. Why we collect it

4. How we store and protect it

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored electronically in our business systems, email, and customer records.

5. Sharing your information

We do not sell your personal information. We may share information with trusted service providers only when necessary to operate our business, such as website hosting, email, or booking tools. We may also disclose information if required by law.

6. Access and correction

You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate, incomplete, or out of date.

7. Complaints

If you have a privacy concern or complaint, please contact us and we will review it promptly.

8. Changes to this policy

We may update this Privacy Policy from time to time by publishing a new version on our website.

9. Contact us

Golden City Window Cleaning
Bendigo, Victoria, Australia
Phone: 0400 000 000
Email: hello@goldencitywindowcleaning.com